I have used FF for years, and I have always appreciated their product and service. Just recently, though, I had a very specific and custom request that they absolutely NAILED. Roger was kind enough to walk me through all of the products I would need (silicone, tape, two types of acrylic glass, etc.) to create a contemporary floating frame for a limited edition print. It turned out every bit as nice as I intended thanks to FF’s patience and willingness to put a complicated order together. I look forward to using them for all of my framing needs!